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CUSTOMER SERVICE

Contact Us | FAQ's and How-To | Shoe Perks | My Account | In-Store Pickup | Placing an Order | Promotions and Exclusions | Shipping | Returns and Exchanges | In-Store Purchases

IN-STORE PURCHASES - FREQUENTLY ASKED QUESTIONS

Will my local store offer the same promotion/sale that is running online?

The promotions we offer vary in availability. Be sure to check the offer details to determine if it's available online only, in-store only or both.

What are the hours of operation for the Shoe Carnival store in my area?

You can find your local store's information on our Store Locator page.

Do all of your stores carry the same product?

We offer a wide selection of shoes and accessories at all of our stores, with some local and regional variations in the assortment.