Women's New York and Company Luisa Pumps

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We offer free standard shipping on every order of $100 or more to the continental United States, Alaska and Hawaii, as well as a variety of expedited shipping methods including Same Day Delivery and free in store pickup for eligible purchases. A complete list of shipping options and details can be found on our Shipping page.

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Purchases may be returned or exchanged within 60 days of the purchase date and must be new, unused, and contain all original packaging. We will only accept used items if there is an obvious defect. Online purchases can be returned to any of our store locations free of charge. Items purchased at one of our store locations can ONLY be returned at a store location.

Complete information can be found on our Returns & Exchanges page.